Small Business Round Table – How to deal with difficult customers without losing the sale.

Thursday, July 26, 2018
8:30 AM - 9:30 AM

A Small Business Round Table presented by Hy-Vee of Sycamore.  Today, quality customer service may be what differentiates a company from its rivals.  Retailers with poor customer service risk losing revenues, profits, and even going out of business.

Join us as we discuss different types of angry customers and share our ideas on how to deal with them as well as how to train your employees to do the same.

Thursday, July 26, 2018
8:30 a.m. – 9:30 a.m.

at the DeKalb County Community Foundation Freight Room located at
475 DeKalb Avenue
Sycamore, IL

A light breakfast will be provided.
Free to members.  Space is limited.

RSVP by Tuesday, July 24th by calling 815-895-3456 or emailing office@sycamorechamber.com


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